Summary of current systems related to rostering process

Currently, there are three IT systems that participate in the rostering process of  the Disability Services of South Australia.

1.KRONOS

KRONOS records all the roster information of each staff in its database, all the payroll information is generated according to the working hours (or shifts) recorded this system.

KRONOS stores data of all the staff working in disability and accommodation service,   including Highgate Centre, all other team members and BCU’s backup staff.  It records the name, type (such as enroll nurse, register nurse, etc.), wage, skill, based team, cost center of each staff.

Roster can be recorded in KRONOS like the Outlook calendar in each staff’s page. Each shift has a shift code. The shift of staffs can be input directly by type in shift code or set a roster pattern, like every Thursday morning shift.

KRONOS has seamless connection with CHRIS, which maintain and generate payment to staffs based on KRONOS roster information.

2. SALSEFORCE

SALESFORCE is used by BCU managers to fill vacancies of each worksite. Lists of available staff and vacant shift are posted on this online platform. Officers need to select appropriate staff to fill the vacancy by booked the staff and change the vacancy status manually and separately.

SALESFORCE keeps history information of everyday booking and this booking can be sorted and analyzed by day, month, worksite, team (e.g. Highgate), internal backup staff or external agency etc.

There are two types of vacancy, emergency sick leave, and annual leave by days and inadequate staff support by month.  The first kind of vacancy is a daily job done by officers in BCU from early morning, receiving phone calls from different teams by arranging backup staff or booking from agencies. Then this roster changes will be manually adjusted in KRONOS on the accounts of both the leaving staff and the backup staff.  The other is a monthly job done at the beginning of each month by updating the available backup staff pool and setting roster pattern in KRONOS of this month of the booked staff.

There is no interface between SALEFORCE and KRONOS. All roster changes finished in SALESFORCE need to be done again in KRONOS.

SALEFORCE is a framework. Each webpage of the online system is a table or list. It can be easily customized and personalized by adding, deleting and edit columns and rows.

3.CHIRS

CHRIS displays the payment information of each staff in detail. It can be accessed by all staff working in DS, while KRONOS and SALESFORCE are limited to managers.