Project
Goals and Objectives
The core objective of this project is to improve the systems of rostering across Disability Service. It can be split into the following sub-objective.
The core objective of this project is to improve the systems of rostering across Disability Service. It can be split into the following sub-objective.
a.
Review
rostering systems across DS, especially the management time taken in developing
monthly rosters
b.
Review
IT programs related to rostering across DS. Clarify capabilities of Diverse IT
programs in DS not fully understood or integrated.
c.
Comparative
analysis of existing rostering system and those available in the marketplace
d.
Analyse
and identify deficits in the IT area to generate rosters for improved work
practices, match between skill sets and work needs, and client safety.
e.
Develop
recommendations for improving the generation of rosters in DS accommodation
services to support client, organisation and staff needs.
f.
Present
outcomes and recommendations to the Accommodation executive.
Project Milestone
The whole
project can be divided into phases:
Phase I Understanding
the current system and operation (Interview)
Phase II Describe the current
system and operation (Documentation)
Phase III Understanding
client’s expected system (Interview)
Phase IV Searching
for available purchase options to fill in the gap (Research)
Phase V Analyzing the
advantage/disadvantage of each option
Phase VI Describe
the analysis (Documentation)
Phase VII Presentation
Schedule
Period
|
Job
|
Deliverable
|
Week
6, Oct 8th
|
Interview
with all parties involved
|
Interview
notes (See Appendix I)
|
Week
7, Oct 15th
|
Current
situation description and analysis (documentation)
|
Description of current system
and operation
|
Week
8, Oct 22th
|
Further
Interviews (if necessary), with all parties involved
|
Interview
notes and Refine current system document
|
Week
9, Oct 29th
|
Searching
for available purchase options in the market;
|
Description of expected system
and operation
|
Week
10, Nov 5th
|
Put
forward solutions and substantiate each of them.
|
Brief report
|
Week
11, Nov 12th
|
Analysing
advantage/disadvantage of each option
|
Brief report
|
Week
12, Nov 19th
|
Interview
with all parties involved to get their opinion, writing analysis report
|
Interview
notes, outline of final report
|
Week
13, Nov 26th
|
Writing
analysis report
|
Final research report
|
Oct.12th Meeting Notes
Title: Exchange information got from
interviews
Time: 6: 30 - 8:00 pm
Attendees: all expect Qiulu
Note taker: Tanya
Topic:
1. Information exchange and interview
summary
Judy and Tanya shared
information got from Keith (KRONOS System Administrator) that:
(1) KRONOS is chosen by the government
(2) KRONOS keeps the
information of all the staff under DS accommodation service. There
are about 2,500 staffs. All most 2,000 of them have fix rosters.Other teams,
like Highgate park, has about 500 staffs need to have their rosters
re-generated per month according to their needs and preference.
(3) KRONOS can have changes.
Keith can help us contact relevant technician if we need to build an interface
between different system or integrate a roster-generating modular into
it.
And we got a HANDBOOK for further study in KRONOS's function and role within DS.
Darren and Mark talked with
the IT consultant who provide the following information:
(1) The SALEFORCE system keeps
information of real-time available staffs and vacancy situation of
different work sites. It can be used to book staffs to fill vacancies.
(2) SALEFORCE is a framework
and it can be adjusted to fulfill needs easily.
(3) The IT consultant has
developed a similar bus system. We can give a rostering document to him and let
him check whether they work in a similar logic and whether we can automatically
generate rosters using this existing bus system by making minute changes to
it.
2. Recommendation Brainstorming &
Assignment for next week
According to the information
we have now, we put forward three potential choices to address the rostering
problems within DS accomodation service.
Choice 1: Customize
KRONOS
Assignment: KRONOS description (KRONOS HANDBOOK) -- Judy
Choice 2: Customize SALEFORCE (IT consultant: Bus system)
Assignment:
1. roster document – how the rosters are generated? (Darren &
Gillian)
another interview with IT consultant?
another interview with IT consultant?
Can the Bus system work?
Can the system communicate with KRONOS?
Can the system communicate with KRONOS?
2. SALEFORCE Description (Mark, Akwasi)
Choice 3: Find independent rostering system and develop interface between current systems
Assignment: Search the existing rostering system (Qiulu)
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